1. Introduction
Hand Up Creatives respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website www.handupcreatives.com, you agree to this Privacy Policy.
 
2. Information We Collect
We may collect the following information when you use our website or purchase products:

• Personal details (e.g. name, address, phone number, email)

• Payment details (processed securely via third-party payment providers)

• Order history and purchase preferences

• Website usage data (via cookies, analytics tools, or similar technologies)
   

3. How We Use Your Information
We may use your personal information to:

• Process and deliver your orders

• Communicate with you about your order, updates, or promotions

• Improve our website, services, and customer experience

• Comply with legal obligations
   

4. Sharing Your Information
We do not sell or rent your personal information. We may share information with:

• Third-party service providers (e.g. payment processors, delivery companies)

• Regulators or legal authorities if required by law

• Our business partners, where you have provided consent
   

5. Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure.

6. Cookies and Analytics
Our website uses cookies and analytics tools to improve your browsing experience. You can disable cookies in your browser settings, but some features of our website may not function properly.

7. Marketing and Communication
With your consent, we may send you promotional emails about new products, offers, or updates. You can opt out at any time by clicking “unsubscribe” in our emails or contacting us directly.

8. Access and Correction
You have the right to access the personal information we hold about you and request corrections if it is inaccurate. To do so, please contact us using the details below.

9. International Transfers
If we transfer your information outside of Australia (for example, via third-party service providers), we will take reasonable steps to ensure it is protected in line with this Privacy Policy and the APPs.

10. Changes to this Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website, and the new version will take effect immediately.

11. Contact Us
If you have questions or concerns about this Privacy Policy, or wish to access or correct your personal information, please contact us:
Hand Up Creatives
nessjswift74@gmail.com
Macleay Island